Shipping & Return Policy
As a brand dedicated to luxury and sophistication, we work only with trusted retailers to ensure you experience the finest quality.
Read on to learn where you can buy Terani Couture dresses, and find out all the important details about shipping, returns, and authenticity guarantees.
Where to Buy Terani Couture Dresses
Terani Couture dresses are available exclusively through our authorized retailers. We do not sell directly to customers through our website. To explore our latest collections, visit some of our trusted partners at our Online Stores page.
To find a store near you that carries Terani Couture, please use our Store Locator.
Shipping & Returns
Since we do not sell directly to customers, all shipping and return policies are determined by the retailer where you made your purchase. We recommend reviewing their policies on their website or contacting their customer support for details.
Common Return & Exchange Questions
Can I return or exchange my Terani Couture dress directly with you?
No, all returns and exchanges must be processed through the retailer where the dress was purchased. Each retailer has its own policy regarding returns and refunds.
I received a defective or incorrect item. What should I do?
If you believe there is a defect in the craftsmanship of your dress, please reach out to the retailer first. If further assistance is needed, you may contact our support team at sales@teranicouture.com.
Do you offer repairs or alterations?
Terani Couture does not provide alterations or repairs. However, many of our authorized retailers or professional tailors can assist with alterations for the perfect fit.
Authenticity & Product Guarantee
To ensure you receive a genuine Terani Couture dress, always purchase from our authorized retailers. We cannot guarantee the authenticity of products bought from unauthorized sellers, third-party marketplaces, or resellers.
If you are unsure about a seller, please contact our support team before making a purchase.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
Phone: (212) 869-7070
Email: sales@teranicouture.com
Address: 1515 Santee Street, Los Angeles, CA 90015
You can also contact us through the contact form available on our site : https://teranicouture.com/contact-form/
