Shipping Policy
As a brand dedicated to luxury and sophistication, we are committed to delivering your dream gown safely, securely, and swiftly straight to your doorstep.
Read on to find all the important details regarding our domestic and international shipping options, processing times, and tracking information.
Shipping Details
Shipping Partners
Terani Couture partners with UPS and FedEx for secure handling and domestic shipping of your orders. For international shipments, we offer reliable delivery via FedEx or TNT.
Once your order has shipped, you will receive a confirmation email containing your tracking number to monitor your delivery directly through the carrier's website.
Processing & Delivery Time
- Orders placed before 1:00 PM PST (Monday–Friday): Processed and shipped the same business day.
- Orders placed after 1:00 PM PST, or on weekends/holidays: Processed and shipped the following business day.
- Standard domestic delivery: Typically takes 4–5 business days.
Note:
- Public holidays and other unforeseen transit interruptions may cause shipping delays.
- For international orders, customers are responsible for all applicable customs duties, local taxes, and import fees. These third-party charges are non-refundable.
Shipping Methods
Terani Couture proudly offers both Domestic and International Shipping. If you have specific questions about whether we can ship to your location, please contact our support team before placing your order.
Authenticity & Product Guarantee
To ensure you receive a genuine, beautifully handcrafted Terani Couture gown, always purchase directly from our official website.
Important: We cannot verify or guarantee the authenticity of products branded as Terani Couture if they are purchased from unauthorized third-party marketplaces, auction sites, or discount resellers. For your security, always buy directly from the official source.
Looking for the Return and Exchange Policy?
Read Policy
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
Phone: (212) 869-7070
Email: sales@teranicouture.com
Address:
1515 Santee Street
Los Angeles, CA 90015
You can also contact us through the Contact Form available on our website.