Privacy Policy
Effective Date: 01 January 2023
At Terani Couture, every gown we create is handled with the same care we bring to your trust. Since 1990, we have dressed women for life's most cherished moments, and we take that same devotion into how we handle your personal information. This policy explains what we collect, why we collect it, and the choices you have along the way.
Purpose
This Privacy Policy explains:
- The personal data we collect
- How we use that data
- Who has access to it
- Your rights as a Site user
- Our cookie policy
This Privacy Policy applies in addition to our Site's Terms & Conditions.
GDPR
For users in the European Union, we adhere to the General Data Protection Regulation (GDPR). For users in the United Kingdom, we adhere to the UK GDPR as enshrined in the Data Protection Act 2018.
We have not appointed a Data Protection Officer, as we do not fall within the categories of controllers and processors required to appoint one under Article 37 of the GDPR.
Consent
By using our Site, you consent to the terms of this Privacy Policy. Where our legal basis for processing your data is your consent, you may withdraw that consent at any time by emailing us. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
Legal Basis for Processing (EU Users)
We process the personal data of EU users only when we have a legal basis to do so under Article 6 of the GDPR:
- You have given consent for a specific purpose;
- Processing is necessary for our or a third party's legitimate interest, such as providing our services, managing accounts, contacting you, analyzing and improving our products; or
- Processing is necessary to perform a contract with you, such as fulfilling an order. If you do not provide the data required, we may be unable to process your order or request.
Personal Data We Collect
Collected Automatically
When you visit and use our Site, we may automatically collect:
- IP address
- Location
- Clicked links
- Content viewed
Collected When You Interact With Our Site
We may collect the following when you use certain features of the Site, such as creating an account, checking out, or contacting us:
- First and last name
- Email address
- Phone number
- Address
This data may be gathered through customer and product statistics, website and traffic analytics, and market analytics/trends, and is used for communication, statistics, analytics, and trend purposes.
Who We Share Personal Data With
Employees
We may share data with team members who reasonably need it to fulfill the purposes described in this policy.
Service Providers
We may share data with third-party service providers who help us monitor and analyze the use of our Site. These providers handle your data according to their own privacy policies.
Other Disclosures
We do not sell or share your data with third parties, except:
- If required by law
- If required for legal proceedings
- To protect our legal rights
- To a buyer or potential buyer, if we sell the company
We are not responsible for the privacy practices of any third-party sites linked from our Site.
How Long Do We Store Personal Data
We retain user data until the purpose for which it was collected has been fulfilled. If your data is retained longer than that, we will notify you.
How We Protect Your Personal Data
We use industry-standard browser encryption and store data on secure servers. Access is limited to employees who are bound by confidentiality agreements. While we take reasonable precautions, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights as a User (GDPR)
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to data portability
- Right to object
To exercise any of these rights, contact us at sales@teranicouture.com.
Children's Personal Data
We do not knowingly collect personal data from children under 16. If we learn we have collected data from a child under 16, we will delete it as soon as possible. A parent or guardian may contact us at sales@teranicouture.com if their child has provided us with personal data.
Do Not Track
We do not track users over time and across third-party sites, and therefore do not respond to browser Do Not Track (DNT) signals.
Opting Out
You can opt out of marketing emails at any time by clicking "unsubscribe" at the bottom of any marketing email, updating your email preferences, or contacting us directly at sales@teranicouture.com.
Terani Couture and Facebook are joint controllers of data collected through our Facebook page. We use Facebook Insights, which relies on cookies stored on user devices for up to two years, to gather statistics about our audience. For details on Facebook's privacy practices, please review Facebook's Privacy Policy.
Cookie Policy
Cookies are small files stored on your device by our Site to collect data about your browsing habits. You can disable cookies in your browser, though this may affect your experience. We use:
- Functional Cookies – remember your selections between visits
- Analytical Cookies – help us understand site usage and improve design and functionality
- Targeting Cookies – personalize content based on your activity and preferences
- Third-Party Cookies – set by outside providers and used for tailoring product suggestions and for analytics and statistics
CCPA/CPRA Notice (California Residents)
This section supplements the rest of our Privacy Policy for California residents.
Categories of Personal Information
Categories of personal information we may collect include identifiers, such as name, address, IP address, and email address; information under the California Customer Records Statute; commercial information; internet or electronic activity; geolocation data; and inferences drawn from this information.
Sources
We may collect personal information:
- Directly from you, such as through forms and preferences on our Site
- Indirectly by observing your Site activity
- Automatically through cookies and similar technologies
- From our service providers
Use of Personal Information
We may use personal information to support and respond to inquiries, provide marketing, detect and prevent fraud or illegal activity, comply with law enforcement requests, and for other purposes described in this Privacy Policy.
Your Rights
- Request deletion of your personal information
- Correct inaccurate personal information
- Know what personal information is collected and access it
- Know what personal information is sold or shared and to whom
- Opt out of the sale or sharing of your personal information
- Limit the use and disclosure of sensitive personal information
- Not be discriminated against for exercising your privacy rights
To exercise any of these rights, or to opt out of the sale or sharing of your personal information, contact us at sales@teranicouture.com or (212) 869-7070.
Do Not Track (CalOPPA)
Our Site does not respond to DNT signals. Some third-party sites may track browsing activity; you can manage this through your browser settings.
California Minors
California residents under 18 who are registered users may request the removal of content they have publicly posted by contacting us. Removal is not guaranteed in all circumstances.
Annual Disclosure Request
Under California Civil Code Section 1798.83, California residents may request, once per year, a disclosure of what personal information we have shared with third parties for their direct marketing purposes, including the names and addresses of those third parties.
Modifications
We may amend this Privacy Policy periodically to stay compliant with applicable law or reflect changes to our data practices. When we do, we will update the Effective Date above. We recommend checking this page periodically. Where necessary, we will notify users of changes by email.
Complaints
If you have a complaint about how we handle your personal data, please contact us using the details below so we can work to resolve the issue.
Contact Information
Phone: (212) 869-7070
Email: sales@teranicouture.com
Address: 1515 Santee Street, Los Angeles, CA 90015
Frequently Asked Questions
We use reasonable technical and administrative safeguards, including secure processing of payment information, to help protect your data whenever you shop or interact with our site.
Yes. You can request deletion of your personal information at any time by contacting us at sales@teranicouture.com, and we will respond in accordance with applicable privacy laws.
We never sell your personal information. We only share it with trusted partners, such as shipping carriers and payment processors, who help us run our business and fulfill your orders.
You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any marketing email, or by contacting our team directly.
You can reach us by phone, email, or through our website Contact Form, all listed in the Contact Us section above.